Full list of O2 stores that allow struggling Brits to access free mobile data

HARD-UP Brits can get free mobile data from Virgin Media O2 to keep them busy this Christmas.

The mobile operator has already offered free sims and mobile data, as well as talk and text minutes, to people struggling to get online through the National Databank.

Customers can get 20GB of free O2 data every month for up to six months


Customers can get 20GB of free O2 data every month for up to six monthsCredit: Reuters

It’s been compared to a food bank but for online content – but the sign-up process can be complicated.

But Virgin Media O2 will now help those without free mobile data by rolling out the National Databank for the first time on the high street through 10 O2 stores.

Struggling Brits should visit the Good Things Foundation’s local community center for free information.

To simplify the process, struggling Brits can access the National Databank directly on the high street.

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Eligible customers who visit any of the 10 O2 stores can receive 20GB of free O2 data every month for up to six months.

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This is enough for about 220 hours of internet browsing per month.

Virgin Media O2 says there are O2 stores in towns and cities where free data will help people in need.

This includes communities where people are segregated.

Struggling Brits can grab free data at the following O2 stores:

  • Ballymena
  • Broadstairs (Thanet Westwood Cross)
  • Colchester
  • Hastings
  • Hull (Jameson Street)
  • Norwich
  • Newport
  • Perth
  • Plymouth
  • Stockton-on-Tees (Teesside Retail Park)

Eligible people can get support by going to one of the participating stores and asking an O2 employee, trained to use the National Databank platform, for a 20GB voucher.

Gareth Turpin, Chief Marketing Officer at Virgin Media O2, said: “We are stepping up our support at a time of cost of living to help more people stay connected this Christmas.

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“It will now be easier for people to access the National Databank directly on the high street through our O2 stores, so they can access it online and connect to essential services – from treatment options to applying for jobs.”

Do I need free data?

To opt for data expansion, you must be at least 18 years old and must come from a low-income family.

You must meet one or more of the following conditions:

  • There is no or insufficient access to the Internet at home
  • And there may or may not be enough internet when you leave home
  • And can’t get their monthly contract or renewal

How to do it?

Staff and volunteers at selected O2 stores or websites on the Good Things Foundation website assess the needs of those they can support.

Then they use the Data Bank to get the sims and then share them.

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So to get free data you must first get support from a web server.

You can find the details of your nearest network here.

Amounts offered will vary. It will be decided based on your financial situation and the amount of data available.

Support is also provided to those struggling to use the internet, with tools provided to help increase confidence and basic IT skills.

Tackling data poverty in the UK

The library was previously operated with Virgin Media O2, and has now been rolled out nationally.

In January 2022 the program expanded with mobile internet data from Vodafone.

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The Good Things Foundation is calling on the rest of the UK’s mobile networks to join the National Databank, to “end data poverty for good”.

The data update will be welcomed as the cost of the life crisis continues to affect millions across the country – with many facing increased hardship.


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