CPSI Announces Business Unit and Executive Leadership Changes

MOBILE, Ala.–(BUSINESS WIRE)–CPSI (NASDAQ: CPSI ), a healthcare solutions company, is pleased to announce executive-level changes and three new strategic business unit appointments spanning the organization, including revenue cycle management (RCM), patient engagement and electronic health basic records (EHR). The leadership of the business unit is undergoing rapid change following the appointment of President and CEO Chris Fowler. Talent changes are supporting more organizational change beyond community hospital information system technology to a comprehensive market strategy to ease the pressure and stress healthcare providers are experiencing so they can focus on caring for people and access to healthcare. all

Changes at the executive level include the appointment of Dawn Severance, who came to CPSI through the 2016 acquisition of Healthland, and will lead CPSI as Chief Sales Officer (CSO). Dawn will leverage her expertise in RCM while strategically supporting the TruBridge division, which currently accounts for approximately 60% of CPSI’s annual revenue. The role of the CSO will centralize the sales function across all business units to deepen relationships between existing customers, drive growth and continue to build the foundation of sales excellence across the organization.

The three newly appointed business unit leaders will collectively report to 32-year CPSI veteran David Dye, who transitions from Chief Development Officer to Chief Operating Officer (COO) of CPSI. This transition creates a holistic view across all business units, facilitating transparency and alignment in the purchasing experience and operational excellence. David’s role as COO also oversees business unit support, services and product development.

Business unit management assignments include:

  • Patrick Murphy, General Manager of RCM’s Commercial Division

  • Christina Hendricks, General Manager of the Patient Engagement Business Unit

  • David Harse, general manager of the EHR business unit, which covers all sectors

Heading the RCM business unit as General Manager is Patrick (Pat) Murphy. Pat has been with TruBridge since 2011 as Director of Income Advisory Services, Vice President and most recently Senior Vice President of TruBridge. Pat will help guide CPSI’s RCM business unit into the next chapter of the organization’s evolution, helping to focus on delivering value to key stakeholders.

Leading CPSI’s Patient Experience business as General Manager is Christina Hendricks. Christina has been with Get Real Health for 17 years, holding several leadership roles and most recently serving as Vice President of Operations. Christina’s experience from both a client and corporate perspective will help drive CPSI’s strategy, execution and customer satisfaction initiatives in the patient engagement market.

CPSI’s EHR business unit is headed by General Manager David Harse. Previously, David served in various roles of increasing responsibility as senior vice president and general manager of patient engagement at Healthmark after 20 years at Cerner. David’s long experience in the EHR market will provide industry expertise and a proven track record of leading dual business growth.

“We want to make sure CPSI is our clients’ trusted business partner and part of their long-term strategic plan, whether it’s streamlining care delivery workflows, addressing staffing shortages, improving the patient experience, preparing for value-based reimbursement or all of the above,” said Chris Fowler, CPSI Executive Director. “As a market leader, we have witnessed tremendous changes in the industry over the years. Today, we apply our knowledge and experience in the healthcare market, including the critical patient experience and financial health of healthcare organizations. As we continue to work toward sustainable growth and increasing CPSI’s profitability, we provide our clients with technology and services to better engage patients and eliminate distractions so these providers can focus on providing affordable, quality healthcare. .”

About CPSI

CPSI is a leading provider of healthcare solutions and services for community hospitals, their clinics and post-acute care facilities. Founded in 1979, CPSI is the parent of six companies – Evident, LLC, American HealthTech, Inc., TruBridge, LLC, iNetXperts, Corp. d/b/a Get Real Health, TruCode LLC and Healthcare Resource Group, Inc. The combined companies are focused on improving the health of the communities we serve, connecting communities for better patient care experiences and improving the financial performance of our clients. Evident provides a comprehensive EHR solution for community hospitals and their affiliated clinics. American HealthTech is one of the largest providers of EHR solutions and services for post-acute care facilities in the country. TruBridge focuses on providing business, consulting and managed IT services along with complete RCM solutions for all care settings. Getting Real Health is focused on solutions that improve patient engagement for individuals and healthcare providers. TruCode provides medical coding software that allows for optimal reimbursement for complete and accurate code assignment. HRG offers specialized RCM solutions for facilities of all sizes. For more information, visit www.cpsi.com.

Forward-looking statements

This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. expects,” “anticipates,” “estimates,” “believes,” ” anticipates,” “intends,” “plans,” “potential,” “may,” “continue,” “should,” “will” and comparable words mean. Without limiting the generality of the foregoing statements, all statements in this press release , which relate to the future success or development of CPSI’s business, are forward-looking statements. We caution investors that any forward-looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors could cause actual results to differ materially. future statements. Such factors may include: the ability of the personnel discussed above to drive growth and improve CPSI performance; the impact of the ongoing COVID-19 pandemic and related economic disruptions, which materially affect CPSI’s revenue and may affect CPSI’s gross margins and revenue, as well as CPSI’s financial condition and/or liquidity; actions by federal, state and local governments to address and contain the impact of COVID-19 and their impact on us and our hospital customers; operational disruptions and increased cybersecurity risks due to a significant percentage of our workforce working remotely; filling our target market and consolidating hospitals; unfavorable economic or market conditions, which may cause a decrease in spending on information technology and services; significant legislative and regulatory uncertainty in the health care industry; prosecution for non-compliance with regulatory requirements; competing with companies that have greater financial, technical and marketing resources than we do; potential future acquisitions, which may be costly, time-consuming and subject to other inherent risks; our ability to attract and retain qualified customer service and support professionals; disruptions from periodic restructuring of our sales force; inability to properly manage growth in new markets we may enter; exposure to numerous and often conflicting laws, regulations, policies, standards or other requirements through our business activities; a potential claim against us; reliance on an international workforce that exposes us to various business disruptions; potential failure to develop new products or improve existing products that meet market demand; failure to develop new technologies and products in accordance with market requirements; failure of our products to function properly, resulting in claims for medical or other damages; security breaches and viruses in our systems that result in customer claims against us and damage to our reputation; failure to maintain customer satisfaction by releasing new products without errors or undetected problems; failure to ensure customers are able to upgrade to current or future releases of our products; failure to comply with our service margins and tariffs; an increase in the percentage of gross income represented by the income of services that have a lower gross margin; exposure to liability if we provide inaccurate claim information to payers; exposure to liability claims arising from the licensing of our software and provision of the Services; dependence on licenses of rights, products and services from third parties; misappropriation of our intellectual property rights and potential intellectual property claims and legal proceedings against us; outages of electricity and/or telecommunications capacity, including those caused by natural disasters; general economic conditions, including changes in financial and credit markets, which may affect the availability and cost of credit to us or our customers; the potential inability to secure additional financing on favorable terms to meet our future capital needs; our large debt and our ability to incur additional debt in the future; pressures on our cash flow to service our debt; the restrictive covenants of our credit agreement regarding our current and future operations; changes in and interpretation of financial accounting matters that govern the evaluation of our results; significant charges to earnings if our goodwill or intangible assets are impaired; changes in quarterly financial performance due to other factors, customer installation deadlines; volatility in our stock price; failure to observe effective internal control over financial reporting; lack of employment or non-compete agreements with most of our key employees; inherent limitations in our internal control over financial reporting; vulnerability to significant damage from natural disasters; market risks related to interest rate changes; and other risk factors as disclosed from time to time in our publications and public reports filed with the Securities and Exchange Commission, including, but not limited to, our most recent Annual Report on Form 10-K. With respect to our dividend policy, the payment of cash dividends is at the discretion of our board of directors and is determined based on current conditions, including our earnings, leverage, operations, financial conditions and capital requirements. and other factors deemed appropriate by our Board of Directors. In the future, our board of directors may change our dividend policy, including the frequency or amount of any dividends, based on prevailing circumstances. We also caution investors that the forward-looking information described herein represents our outlook only as of this date, and we undertake no obligation to update or revise any forward-looking statements to reflect events or developments after the date of this press release.

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