City of Kalamazoo recognized for technology initiatives

KALAMAZOO, MI — The City of Kalamazoo has been recognized among the top “digital cities” by the Center for Digital Government.

The organization’s list lists the city of Kalamazoo among the nation’s top digital cities in its category. Kalamazoo ranked No. 10 in the Center for Digital Government’s 2022 Digital Cities Survey in a population of 75,000-124,999.

The Center for Digital Government is a research and advisory agency focused on technology policy and best practices in state and local government.

The Center for Digital Government highlights cities including Kalamazoo as places that have worked to improve digital literacy, citizenship, and government through technology and leadership.

The City of Kalamazoo’s Department of Information Technology, for example, is cited for its work in partnership with the Kalamazoo Department of Public Safety to collect and analyze data on security and enforcement. the new citywide security camera system and video conferencing for Public Safety to help with calls change every day.

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“Kalamazoo is highly regarded nationally for our digital performance, but this is the first time we’ve received a Top-Ten ranking,” said Tim Dubois, the city of Kalamazoo’s chief information officer, in a statement. news. “We are very pleased with the unique partnership among our partners, and we are proud to see the work and the work of our IT team to be awarded with such an honor.”

The winners of the Digital Cities Survey were selected across five demographics. The top 10 cities in each category will be honored, including the winner of the Future Ready Award, during a Digital Cities Award ceremony at the National League of Cities “City Summit” on Thursday, Nov. 17 in Kansas City, Missouri.

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A major focus of technology and innovation in Kalamazoo over the past year has been working with other city departments to identify opportunities for innovation, with IT working on the services, such as the Digital Cities Survey. For example, Kalamazoo IT has partnered with the Department of Public Safety to collect and compile security-related data, the company said.

Kalamazoo’s IT staff also installed a new city security camera system and implemented video conferencing for public safety to assist with daily shift calls. IT is also helping the public service department with the ongoing work to modernize Kalamazoo’s physical systems, including mapping current systems and overlays with planned improvements, said the hi.

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Cybersecurity remains a priority for Kalamazoo. Currently, the IT Department is assisting with major revisions to the overall security policy and internet classification, both of which are expected to be completed by the end of this year. The full site redesign is scheduled to be completed in 2023.

The city of Kalamazoo switched to a new website in May. This made it possible to add location services, simple mapping, improved search, subscription and more.

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